PLATFORM · CAPABILITY
Discussion and questions
EveryonePlans includes a discussion and Q&A surface for the people in an organization, so questions get answered once and the answer stays findable — instead of being asked again every few months in a chat thread nobody can search.
01THE PROBLEM
Why this is worth having
Group chat is where organizational knowledge goes to die. The answer to "how do we book the hall" has been given eleven times, and the twelfth person will still ask, because a chat log is a river rather than a record.
02HOW IT WORKS
The mechanism
- A question is a record with an answer attached, so it can be found later by somebody who was not there.
- Discussion is permissioned like everything else — some boards for everybody, some for the committee.
- It sits next to the records it is about, so a question about an event is attached to that event rather than floating.
- Polls and surveys handle the cases where you need a decision rather than a discussion.
02bWITHOUT SIGNING IN
What it looks like.
SC-discussion-and-questions · TO BE SUPPLIEDSTILL · 16:9
Discussion and questions — screenshot
REAL SCREEN CAPTURE, NOT GENERATED. A board with several answered questions, one pinned, and a poll with results showing. Capture at 1600x900 with believable seeded data — real-looking names, dates within the next two weeks, non-round money amounts — and blur anything identifying a real customer.
DROP AT
/art/screens/discussion-and-questions.png03WORKED EXAMPLE
The question that stops being asked
- Somebody asks how the hall gets booked.
- It is answered once, on the record.
- The next person searches and finds it.
- It stops being a question the committee answers by hand.
04QUESTIONS
About discussion and questions
Is this a replacement for our group chat?
It is a replacement for the part of your group chat that should have been kept — decisions, answers and agreed process. Chat is good at conversation and bad at memory; this is the other way round.
05READ NEXT
Messaging and notificationsEmail and SMS that come from your brand, are logged against the record, and can be reviewed before they go out.People, roles and permissionsGranular roles rather than admin-or-nothing. A subcontractor sees the job, not the margin; a bookkeeper sees the ledger, not the pipeline.Needs and offersPost what you need and let people respond — requests for quotes, service requests, volunteer asks, wishlists, briefs.
TRY IT
Reading about it only gets you so far.
Create an account and use it. It costs nothing to look, and you will learn more in twenty minutes of clicking than in any amount of this page.